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UK legal claims served via Facebook

February 21, 2012 By Leave a Comment

Legal authorities say a judge at England’s High Court has allowed lawyers to log on to Facebook to serve legal claims.

The Judicial Office for England and Wales said Justice Nigel Teare had agreed to the use of the popular social networking site to serve a claim in a commercial dispute.

Lawyers had been seeking a former employee embroiled in the dispute and successfully applied for permission to notify him via Facebook in a hearing last Friday.

The office had few other details of the case, but said it is thought to be the first time lawyers had sought to use Facebook in this manner.

Ordinarily British legal claims are served in hard copy, although unconventional means are occasionally employed if the people involved are hard to pin down.

Filed Under: News, Research, Social Media Tagged With: Facebook, Legal, Network, news, Research, Social Media

‘We should never block social networks’

November 3, 2011 By Leave a Comment

Suppressing social networks or mobile phones at times of unrest is ‘unacceptable’, the UK Foreign Secretary has told a global summit on cyber-crime.

Human rights such as privacy and freedom of expression should apply as much online as they do offline, William Hague said.

His remarks appear to rule out any clampdown of Twitter or Facebook during riots, an idea briefly considered following the disorder in English cities earlier this year.

They are in stark contrast to Prime Minister David Cameron’s comments to Parliament in August, when he said: ‘When people are using social media for violence we need to stop them.

‘So we are working with the police, the intelligence services and industry to look at whether it would be right to stop people communicating via these websites and services when we know they are plotting violence, disorder and criminality.’

But Mr Hague told delegates: ‘Human rights are universal. Cultural differences are not an excuse to water down human rights, nor can the exploitation of digital networks by a minority of criminals or terrorists be a justification for states to censor their citizens.

‘We reject the view that government suppression of the internet, phone networks and social media at times of unrest is acceptable.

‘In fact we would go further, and boil this concept down to a single proposition: that behaviour that is unacceptable offline is also unacceptable online, whether it is carried out by individuals or by governments.’

The Foreign Secretary also warned countries who fail to understand the risks of web-based attacks could be exploited by other states.

‘It is increasingly clear that countries with weak cyber-defences and capabilities will find themselves exposed over the long term; at a serious strategic disadvantage given the apparent rise in state-sponsored attacks,’ he said.

His speech follows a No 10 adviser’s admission that China and Russia – both countries with representatives attending the London conference – are suspected of carrying out attacks to steal secrets from other countries.

Baroness Neville-Jones, who is Mr Cameron’s special representative on cyber-security, said Beijing and Moscow were ‘interested in this kind of activity’.

The head of GCHQ, the Government’s ‘listening’ agency, Iain Lobban, said the Foreign and Commonwealth Office computer system was targeted in a ‘significant’ attempt to extract information earlier this year.

Representatives from 60 nations have gathered for the conference which will also hear from Wikipedia founder Jimmy Wales and Facebook’s policy director for the UK, Europe and Middle East, Richard Allan.

US Secretary of State Hillary Rodham Clinton has been forced to cancel her speech as her elderly mother is unwell.

Story source: www.bigpond.com

Filed Under: News, Research, Social Media Tagged With: government, internet, marketing, Network, Research, Social Media

Social Network Comments Fuel Offline Behaviour

July 7, 2011 By Leave a Comment

Social networks are becoming a part of everyday life for many users, and their offline habits are affected by their participation.

In November 2010, the Pew Internet & American Life Project surveyed US social network users for the “Social Network Sites and Our Lives” report, released in June 2011, and found that 31% of social network users are on Facebook several times a day. Additionally, 21% of respondents use the site about once a day. This is followed by Twitter, which 20% of social network users check several times a day and 13% use about once a day.

As consumers use these social sites several times a day or week, they are also commenting on posts from friends just as often. The Pew study found that 26% of female Facebook users and 17% of male Facebook users comment on Facebook posts at least once a day. Further, the study found that 57% of female Facebook users and 48% of male Facebook users comment on posts at least once a week.

But social network users are not just responding on social media. The April 2011 “S-Net: The Impact of Social Media” study by ROI Research found that 60% of US social network users were at least somewhat likely to take action when a friend posted something about a product, service, company or brand on a social media site. Only 18% were not at all likely to take action.

The study doesn’t elaborate on what exactly respondents would do, but another question asked specifically what actions US social network users would be more likely to take after following a company or product on Facebook or Twitter. On Facebook, 53% of respondents said the top activities would be purchasing the brand or company’s product and recommending the company or product. For Twitter, the top activities were talking about the company or product (61%), recommending the company or product (59%) and purchasing the brand or company’s product (58%).

Fans or followers of a brand are influenced by what they see from these company accounts, but they are also influenced by what their friends say about brands or companies that they don’t necessarily follow. It’s another area for marketers to focus on—the reach they have and how their brand fans may influence their own friends and followers.

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Filed Under: News Tagged With: Behaviour, Comments, Network, Offline, Social

Days of Double-Digit Growth in Social Network Users Are Over

March 21, 2011 By Leave a Comment

Social networking now reaches most internet users in the US and has become an integral part of their lives. Thanks to the rapid growth of Facebook, updating status, posting comments and sharing links with friends have become routine activities for millions of people.

eMarketer estimates nearly 150 million US web users will use social networks via any device at least monthly this year, bringing the reach of such sites to 63.7% of the online population. But the days of double-digit growth in users are over as social networking reaches a saturation point. By 2013, 164.2 million Americans will use social networks, or 67% of internet users.

“With fewer new users signing up, social network users will be more sophisticated and discerning about the people and brands they want to engage with,” said Debra Aho Williamson, eMarketer principal analyst and author of the new report, “US Social Network Usage: 2011 Demographic and Behavioral Trends.”

Even as the social network audience has broadened to include a significant number of people from the Generation X, boomer and senior age segments, the youngest age groups are still the most represented, active and engaged. The enormous usage increases in some older age groups over the past two years will be less pronounced in the coming years.

Still, more than half of internet users ages 45 to 64 and over four out of five 12- to- 34-year-old online users will be regular social network users in 2011. The highest penetration level of all age groups will remain in the 18-to-24 age group, where 90% of internet users will use social networks this year.

“In 2011, social networks will need to cement their relationships with their users, particularly people ages 35 and older, in order to keep them engaged,” said Williamson. “Marketers and media companies can contribute to this effort by creating compelling user experiences that make people want to stay connected to social networks so they can gain access to experiences, deals or content they may not be able to find anywhere else.”

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Filed Under: News Tagged With: DoubleDigit, Growth, Network, Social, Users

Social Network Ad Revenues Rising Worldwide

February 7, 2011 By Leave a Comment

Thanks to Facebook, social networks are steadily increasing their share of total online ad spending in the US.

In 2011, 10.8% of all US online ad spending will go to social networks. Next year, the share of spending going toward social destinations is expected to rise to 12.1%.

“Major marketers are integrating social media into their overall marketing programs,” said Debra Aho Williamson, eMarketer principal analyst and author of the new report “Worldwide Social Network Ad Spending: 2011 Outlook.” “As they do so, advertising in social destinations is becoming a more logical part of their plan.”

On a worldwide basis, social networks are also increasing their representation. Of the nearly $69 billion marketers will spend on online advertising worldwide in 2011, 8.7% will land on social networks, rising to 10.2% of $79 billion in 2012.

By 2012, markets outside the US will account for more than half of social network ad spending. This shift will come as Facebook increases its global footprint and improves monetization in developing markets. Homegrown social networks in Russia, China and Japan—where Facebook has not yet penetrated—will also continue to see growth in usage and ad spending.

In addition, in some countries, such as Japan and China, mobile is the predominant way to access social networks. As mobile advertising becomes more sophisticated, eMarketer expects more ads to funnel into mobile versions of social networks.

“The skepticism of a few years ago has faded; large brands are allocating more marketing budget to social media than ever before, and their social network ad spending is also rising,” said Williamson. “Two categories of advertisers are emerging: major brand marketers that increase budgets gradually, and performance advertisers that spend heavily and bring extensive search marketing expertise.”

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Filed Under: News Tagged With: Network, Revenues, Rising, Social, Worldwide

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