Older Facebook Users Click More, Like Less

 Older Facebook Users Click More, Like LessWhile propensity to click-through on Facebook is positively correlated with age, propensity to like is not, according to data released in August 2011 by Facebook marketing consulting firm SocialCode. Age has a strong positive effect on whether a user will click, but has a less pronounced opposite effect on the likelihood of them becoming a fan of a page.

Fifty-plus-year-old users, the oldest segment in the study, are 28.2% more likely to click through and 9% less likely to like than 18-29-year-old users, the youngest group observed. Compared to the rest of the younger population, 50-plus users see a 22.6% higher CTR and 8.4% lower like rate.

Interestingly, CTR by age rises much more directly than like rate by age falls. CTR rises almost continuously as user age progresses, rise in an almost direct line as users age, with a minimal plateau inside the 30-39-year-old age bracket.

However, the like rate shows some strong fluctuation before plummeting once the user enters the 50-plus bracket. Among 18-to-29-year-olds, the like rate is about 39.5%, and then dips to about 38.5% in the 30-t0-39-year-old demographic.

However, the like rate jumps back to its highest point of slightly more than 39.5% among 40-to-49-year-olds. It then dramatically drops to slightly more than 36% in the 50-plus group of Facebook users.

 Older Facebook Users Click More, Like LessOverall, women are 11% more likely to click on an ad than men. Like rates, however, are almost even for men and women, with men actually 2.2% more likely to like an ad than women.

In addition, when broken down by age, age has a much more pronounced effect on CTR for women than it does for men, whereas for men there is a stronger effect on like rate than for women.

For women, CTR is 31.2% higher for the 50 plus age group compared to 18-29-year-olds, whereas men only see a 16.2% difference. Compared to all age groups, 50-plus women’s CTR is 22% higher, compared to a 16.4% difference for males.

However, the oldest male segment has an 11.7% higher like rate than the youngest segment, and 9.5% higher like rate than all age groups. Women only see 7.2% and 7.9% differences, respectively.

Consumers are tapping into their networks of friends, fans, and followers to discover, discuss and purchase goods and services in ever-more sophisticated ways, according to an August 2011 advisory from consumer trends firm trendwatching.com. As a result, trendwatching.com advises it’s never been more important for brands to make sure they too have what it calls the “F-Factor,” with “F” standing for friends, fans and followers.

trendwatching.com identifies five key ways the F-Factor influences consumer behavior:

1. F-Discovery: How consumers discover new products and services by relying on their social networks.
2. F-Rated: How consumers will increasingly (and automatically) receive targeted ratings, recommendations and reviews from their social networks.
3. F-Feedback: New ways in which consumers can ask their friends and followers to improve and validate their buying decisions.
4. F-Together: How shopping is becoming increasingly social, even when consumers and their peers are not physically together.
5. F-Me: How consumers’ social networks are literally being turned into products and services.


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SocNet Users Get Older

pew research social network site users by age 2008 2010 jun11.thumbnail SocNet Users Get OlderThe average age of social network users rose between 2008 and 2010, according to data from the Pew Research Center Internet & American Life Project. For example, the percentage of social network users age 18-22 fell 43%, from 28% to 16%.

In addition, the percentage of social network users age 23-35 dropped 20%, from 40% to 32%. Meanwhile, the percentage of users age 36-49 rose 18%, from 22% to 26%. Most significantly, the percentage of users age 50-65 more than doubled, from 9% to 20%.

In total, 52% of social network users in 2010 were 36 and up, a 58% increase from 33% in 2008.

 SocNet Users Get OlderThere is considerable variance in the way people use various social networking sites. For example, 52% of Facebook users and 33% of Twitter users engage with the platform daily, while only 7% of MySpace and 6% of LinkedIn users do the same.

On Facebook on an average day, 15% of Facebook users update their own status, 22% comment on another’s post or status, 20% comment on another user’s photos, 26% “Like” another user’s content, and 10% send another user a private message.

The average American has just more than two discussion confidants (2.16); that is, people with whom they discuss important matters. Controlling for other factors, Pew found that someone who uses Facebook several times per day averages 9% more close, core ties in their overall social network compared with other internet users.

Pew looked at how much total support, emotional support, companionship and instrumental aid adults receive. On a scale of 100, the average American scored 75 on a scale of total support, 75 on emotional support (such as receiving advice), 76 in companionship (such as having people to spend time with), and 75 in instrumental aid (such as having someone to help if they are sick in bed).

Internet users in general score three points higher in total support, six points higher in companionship, and four points higher in instrumental support. A Facebook user who uses the site multiple times per day tends to score an additional five points higher in total support, five points higher in emotional support, and five points higher in companionship, than internet users of similar demographic characteristics. For Facebook users, the additional boost is equivalent to about half the total support that the average American receives as a result of being married or cohabitating with a partner.

While Facebook has the highest engagement rate of the “big five” social networks (Facebook, LinkedIn, MySpace, Twitter, YouTube), the highest percentage of online consumers think having a LinkedIn account is important, according to an April 2011 study from ROI Research and Performics. Data from “S-Net: A Study in Social Media Usage and Behaviour” indicates 59% of online consumers rate having a LinkedIn account 4 or 5 on a five-point importance scale, compared to 53% giving this level of importance to having a Facebook account.

About the Data: Pew conducted a survey of 2,225 social network users on landline and cell phone from October 20 – November 28, 2010.

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Older Facebook Users Catching On to ‘Liking’ Brands

It took older web users a few years to begin social networking after it had been popularized by the younger set, but they soon became the fastest-growing segment of users on sites like Facebook. Now it appears they are also growing into a specific social media habit that had been more popular among younger adults: connecting with brands.

As recently as September 2010, based on research from Wedbush Securities, it seemed as if Facebook engagement with brands just might not interest users over age 55. At that point, only about one in four of Facebook’s oldest users had “liked” a brand on the site, compared with 60% of those ages 18 to 34.

By November 2010, over-55s had begun to close the gap, however, and by April 2011, nearly half were connecting with brands. Engagement had also risen among 18- to 34-year-olds as well as the 35-to-54 age group over the period. Overall, 59% of adult Facebook users had “liked” a brand as of April, up from 47% the previous September. Uptake among the oldest users appears to have been a major factor in this rise.

Increased engagement among older boomers and seniors suggests that Facebook users of all ages have some interest in connecting with brand pages, rather than appealing only to young adults. Since most older Facebook users still have not “liked” a brand, there could still be room to grow in this demographic. The climbing level of activity among the middle age group indicates that younger boomers could have just as much potential social engagement with brands as millennials and Gen Xers.

Typically, social media users report connecting with brands to get deals and discounts, as well as information about products and special offers. But what brand fans expect can vary. For example, affluent social media users tended to follow brands because of a preexisting affinity for them, and a desire to be kept informed. Many older users will fall into this group, due to the point they have reached in their careers and their longer opportunity to build up net worth.

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Traditional Media Users Skew Older

Traditional Media thumb Traditional Media Users Skew OlderConsumers of traditional media sources such as print and TV tend to be older than online media consumers, according to results of a new 24/7 Wall St./Harris Poll conducted by Harris Interactive.


55-plus See Most Need for Traditional Media
Overall, 81% of survey respondents said although printed news will continue to decline, there will always be a need for news in print. However, this figures is highest (87%) among respondents older than 55 and lowest (76%) among respondents 18-34 and 35-44.
More telling is the fact that while 67% of overall respondents still prefer to get their news from traditional sources, this figure jumps to 81% for 55-plus and drops to only 57% for 18-34.


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Conversely, 50% of 18-to-34-year-olds tend to get almost all of their news online, compared to only 33% of those 55 and older.


Older Consumers Visit Traditional News Sources More Often
For all forms of traditional news media, older consumers are more likely to visit either all the time or occasionally than younger consumers, with the widest discrepancy existing between the oldest and youngest consumers.


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For example, while 76% of overall respondents at least occasionally consume local TV news, this figure is 88% of 55-plus but only 63% of 18-34. Similar trends can be observed for local newspapers and network TV news. The discrepancy narrows a bit for cable TV news (60% overall, 67% of 55-plus, 51% of 18-34).


There is a milder reverse discrepancy when looking at usage of new news media sources. The widest difference exists in consumption of websites for national newspapers (36% overall, 40% of 18-34, 30% of 55-plus).


Older Consumers Increase Time with TV News
Consumers age 55 and older are more likely to have increased the time they spend watching cable TV news and network TV news in the past year than consumers 18-34 (rates of 22% and 17% compared to rates of 13% and 12%, respectively).


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However, in addition to the expected higher rates of increasing consumption of new media such as visiting online news and information sites among younger consumers (29% of 18-34 compared to 22% of 55-plus), younger consumers are also more likely to have increased consumption of many traditional media, such as radio (24% of 18-34 compared to 13% of 55-plus).


Internet Dominates Young Adult Media Time
American young adults spend more time online than consuming other forms of media, according to a new study from Edison Research. “Radio’s Future II: The 2010 American Youth Study” indicates that during an average day, Americans age 12-24 spend two hours and 52 minutes on the internet, making the web the media format American young adults spend the most time consuming. Television closely follows with a daily average of two hours and 47 minutes.


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